AktivBo Group

Rising costs and tighter margins? Inefficient processes and teams that aren’t aligned? Not getting the full value out of tenant feedback? Then this might be worth a closer look. We’re introducing Priority, a new platform service from AktivBo that turns tenant survey data into clear priorities and recommended actions. It shows what needs to be done and where, so you can focus your resources where they matter most for your tenants, your properties, and your margins. AktivBo helps more than 500 residential and commercial property companies across 20 markets improve tenant experience and profitability. Priority makes it easier to move from insight to action, and from action to results that drive net operating income. How does it work? 1. A deterministic prioritization model weighs current and historical performance, response volume, internal and external benchmarks, and sentiment analysis of written responses. 2. Priority cards bring together results, response rates, and completed actions, along with their impact, in a single view. 3. A GDPR-compliant model combines the prioritized data, AktivBo’s context layer, and past actions to generate reports and action recommendations for any filter you choose, such as an individual property. The model prioritizes. AI recommends. You decide. Curious to see it in action? Join Frida Kullh, COO of AktivBo, and Anton Persson, CTO of AktivBo, for a live webinar walkthrough. When? Thursday, November 12. 11:30 a.m.–12:15 p.m. CET, online Who’s it for? Anyone in real estate who works with residential or commercial properties Register here: https://lnkd.in/ddiP7ckr/?utm_campaign=PriorityWebinar2026(WV)&utm_source=linkedin&utm_medium=paid&utm_id=1232660374&hsa_acc=509621169&hsa_cam=1232660374&hsa_grp=903466944&hsa_ad=1600392534&hsa_net=linkedin&hsa_ver=3

The GRESB score is a receipt, not the goal. Tenant satisfaction is a small part of GRESB – but a part with points attached. Used well, tenant data helps you prioritise the right actions in the right properties, keep satisfied tenants and show investors how feedback leads to concrete improvement. AktivBo is an official GRESB Solution Provider. We help you from data collection to followed-up improvement, with evidence that can support the tenant satisfaction indicators, worth up to 6 points. If it is going to count in 2027, it needs to be done this year. We are happy to help.

Ready for the 2027 GRESB Assessment? The tenant satisfaction indicators are decided by what you do this year – and there is still time. Many have tenant data. Fewer have the documentation GRESB asks for: an independent survey with stated portfolio coverage, results such as NPS, and asset-specific action plans with follow-up. As an official GRESB Solution Provider, AktivBo carries out tenant satisfaction surveys and action plans before year-end. The work can support indicators TC2.1 and TC2.2, worth up to 6 points. Time is getting short, but it can still be done. We are happy to help.

The GRESB score is a receipt, not the goal. Tenant satisfaction is a small part of GRESB – but a part with points attached. Used well, tenant data helps you prioritise the right actions in the right properties, keep satisfied tenants and show investors how feedback leads to concrete improvement. AktivBo is an official GRESB Solution Provider. We help you from data collection to followed-up improvement, with evidence that can support the tenant satisfaction indicators, worth up to 6 points. If it is going to count in 2027, it needs to be done this year. We are happy to help.

Ready for the 2027 GRESB Assessment? The tenant satisfaction indicators are decided by what you do this year – and there is still time. Many have tenant data. Fewer have the documentation GRESB asks for: an independent survey with stated portfolio coverage, results such as NPS, and asset-specific action plans with follow-up. As an official GRESB Solution Provider, AktivBo carries out tenant satisfaction surveys and action plans before year-end. The work can support indicators TC2.1 and TC2.2, worth up to 6 points. Time is getting short, but it can still be done. We are happy to help.

A satisfied tenant isn't the same as a loyal one – our two new tenant experience reports make that clear. Drawing on the answers of half a million residential tenants across Europe and nearly 2,000 commercial tenants globally, they reveal the same pattern everywhere. The property caretaker and the location earn the top scores, but the touchpoints that actually decide whether tenants stay — acting on their requests, keeping promises and following up — rank lowest. It isn't the asset that retains tenants; it's the follow-through that turns satisfaction into loyalty. Download the reports to learn more.