Wordwatch

Regulators are raising the bar for insurers. Whether it’s a complaint, claim decision, renewal journey, or internal investigation, you’re increasingly expected to produce complete, defensible communications records - fast ⏱️. Our recent research shows 79% of regulated organisations were asked by regulators to produce complete communications records in the past year, and 1 in 5 faced 25+ requests (about one every two weeks). Yet many insurers still rely on fragmented legacy estates - slowing retrieval, increasing off-channel risk 🚨, and making it harder to evidence policy across retention, and deletion. In this short, practical webinar, Business Systems and Wordwatch share what leading insurance teams are doing to modernise communications governance for 2026: consolidating capture into a single evidential archive, automating retention and defensible deletion, improving evidence quality, and building a reliable data foundation that supports AI initiatives 🧠. You’ll leave with a clear roadmap to: Close capture gaps across voice, meetings, and digital channels (and reduce off-channel exposure) Respond to RFIs and investigations faster with complete records Apply retention, legal hold, and supervision consistently - with auditability Decommission legacy recorders without data loss Build a high-quality communications dataset so AI initiatives aren’t held back by unreliable data Register: https://lnkd.in/ekBnd_gs #Insurance #Compliance #RegTech #Governance #Archiving #MiFIDII #RiskManagement

Regulated organisations are operating in an era of unprecedented change. Communications channels have multiplied, while regulatory expectations for record retention and retrieval have never been higher. 🫠 Wordwatch recently surveyed compliance, surveillance and IT professionals in regulated industries to understand the scale of today’s challenges. The results show a compliance landscape where legacy systems and manual processes are still considered the norm for some organisations, and where regulatory scrutiny is becoming so frequent that many teams are effectively under constant audit conditions. In our latest guide, we examine the key trends uncovered by the survey, explore their implications, and set out how a unified approach to communications governance and archiving can transform compliance from a reactive burden into a proactive strength. Get your copy to discover: • Independent data from 100 organisations in regulated sectors – to benchmark your own communications compliance strategy. • A clear view of where the biggest risks lie. • Commentary and best practice guidance from Wordwatch and other industry experts. • A roadmap to modernise communications governance and archiving in 2026. If you're looking to securely decommission fragmented legacy systems, improve regulator response times, or gain end-to-end visibility across your communications, download the guide: https://lnkd.in/eWrp36zw #RegTech #DCGA #CommunicationsCompliance #Wordwatch #LegacySystems #CommunicationsGovernance #ComplianceArchiving

Regulators expect data completeness and rapid retrieval across voice, meetings and digital messaging - including AI. Yet, many compliance teams are still piecing data together from legacy data silos and use manual workflows🧾. In our upcoming webinar, Emma Harvey and Chris Reed will run through the steps to eliminate capture coverage gaps, speed up retrieval, and turn your compliance archive into an asset for 2026⏱️. Join to: • Hear findings from new industry research - so you can benchmark your own communications compliance strategy. • Learn how leading teams consolidate capture, automate policy, assure evidence quality and feed AI pipelines to generate business value. • Hear steps to securely decommission legacy systems to free data and never face another migration. Register by clicking on the event below 👇 P.S. Can’t make the live session? Register anyway to get the recording straight in your inbox. #CommunicationsCompliance #RegTech #VoiceCompliance #MeetingCompliance #DigitalMessaging #AICompliance #AuditReadiness #DataGovernance

Cut audit delays, capture gaps and tech sprawl with one platform.

Legacy recorders and storage sprawl stall modernisation and cause risk. The Wordwatch Compliance Platform gives IT and Infrastructure teams a single, governed source of truth for communications data. Run it in the cloud, on‑prem or hybrid. No re-platforming. No vendor lock‑in. Decommission safely, cut costs and prove compliance on demand. #Infrastructure #ITOps #HybridCloud #DataGovernance #LegacyModernisation #RecordsManagement #RegTech #Wordwatch

Compliance isn’t optional. Complexity is. If audits, DSARs, or investigations still mean hunting across legacy recorders, manual governance and reconciliation checks, the Wordwatch Compliance Platform gives you a single, governed source of truth for voice and digital communications. Book your demo and see how simple compliance can be. #CommunicationsCompliance #AuditReady #RecordsManagement #DataGovernance #RegTech #FinancialServices #Wordwatch