VoiceLine

Grateful. That’s the word that comes to mind when I watch our new video with KSB Company. A real milestone moment for our team: their field sales transformation, told by the people behind it. Different roles, different perspectives, one shared story about what changed for their field sales team. KSB is one of the world’s leading pump and valve manufacturers. Getting to work with a partner like this means a lot to us. And Heiko Hörburger put our collaboration in words I won’t forget: “For this project, we are one company and we have one target together.” That’s thanks to people like Benjamin Bohlmann, Stephan Bross, Heiko Hörburger and Julian Bergmann who drove VoiceLine forward inside KSB. And to our own team, who moves this project forward together with them.

“VoiceLine for us is the missing piece.” That’s KSB Company. One of the world’s leading pump and valve manufacturers. Their field sales reps talk to customers every single day. What customers said between the lines was never captured. So it was gone the moment the visit ended. Now it feeds back into the whole company. “Sales agents are our direct touchpoints with our customers, therefore they deserve the best tools they can have.” - Benjamin Bohlmann, Head of Cross-Functional Sales Function Germany We spent two days with the team in Frankenthal. In the video, KSB shares: ↳ Why field sales holds the key to understanding their markets ↳ How customer conversations become structured company knowledge ↳ What it actually takes to roll out AI in a global manufacturing company Watch the full story. Benjamin Bohlmann, Julian Bergmann, Stephan Bross, and Heiko Hörburger, thank you for trusting us every step of the way. It means a lot to us. 🙏 #CustomerStory #FieldSales #VoiceLineDocumentary #SAP

VoiceLine POS Survey Mode. Ihr Team baut die Survey einmal zentral im CRM. Steht ein Termin beim Händler an, zeigt VoiceLine automatisch, dass sie fällig ist. Vor Ort zählt der Außendienst laut, in mehreren kurzen Aufnahmen. Die KI füllt die Survey und zeigt, was noch fehlt.

VoiceLine POS Survey Mode. Ihr Team baut die Survey einmal zentral im CRM. Steht ein Termin beim Händler an, zeigt VoiceLine automatisch, dass sie fällig ist. Vor Ort zählt der Außendienst laut, in mehreren kurzen Aufnahmen. Die KI füllt die Survey und zeigt, was noch fehlt.

Ihr Außendienst steht beim Händler vor dem Regal. Er zählt laut, VoiceLine füllt die POS-Survey. Direkt im CRM, ohne Tablet.

Ihr Außendienst steht beim Händler vor dem Regal. Er zählt laut, VoiceLine füllt die POS-Survey. Direkt im CRM, ohne Tablet.