Vanderbilt Center for Patient and Professional Advocacy (CPPA)

🌟Kindness Day | November 13🌟 On World Kindness Day, we celebrate the power of compassion, empathy, and accountability in every interaction. Kindness strengthens the culture of safety we all strive to build every day. At CPPA, our mission is to make medicine kinder, safer, and more reliable. Kindness is at the heart of that mission. 👉 Follow our page and join us in promoting a culture where kindness leads the way. #WorldKindnessDay #HealthcareLeadership #ProfessionalismInHealthcare #VanderbiltCPPA #CultureOfSafety

☕ Time to Stop for a Cup of Coffee? Come find out what's brewing at our Professionalism Course in Nashville, October 29-30. This highly engaging course teaches strategies to identify, intervene, and support the 2.5 - 4% of professionals whose behavior may undermine safety and outcomes. The good news: most professionals will self-regulate when made aware. What else is on the menu? * How do you address team members who don’t respond to interventions? * What do you do with concerns or reports that may require investigation? * What infrastructure is needed to launch and sustain a professionalism program? * How can this model support quality and safety initiatives? Because sometimes, the most powerful lessons come between sips. Register for the course here, https://lnkd.in/eZYAAg3n. Note: registration closes October 19. #CPPAFallCourse2025 #ProfessionalismInHealthcare

What’s with the apple?🍎 A symbol of wellness, a nod to education, or something deeper about how we show up in professional spaces? Come find out at our Promoting Professionalism Course in Nashville, October 29–30. Take a look at the graphic below to hear what past attendees had to say. Register by scanning the QR code or visiting this link: https://lnkd.in/eZYAAg3n #CPPAFallCourse2025 #ProfessionalismInHealthcare #CPPA #RespectInHealthcare #HighReliability

📣Clinical Leaders! Are you finalizing your Fall plans? 🍂 Consider joining us in Nashville October 29–30 for our Promoting Professionalism Course. You’ll leave with practical tools and skills to take back to your organization to effectively address the 3-5% of professionals who exhibit more unprofessional behaviors than their colleagues and who create challenges for our organizations to meet their shared goals which include: patient safety, outcomes, and improved culture. Hear from Steven Kohtz MD, of St. Luke's Health System, who attended our Spring course and shared this key takeaway he took back home with him. Register for the course here, https://lnkd.in/eZYAAg3n. Spots are limited, secure yours today! #CPPAFallCourse2025 #ProfessionalismInHealthcare #CPPA #RespectInHealthcare #HighReliability

This month, for our Insight Exchange, we continue our three-part series exploring professionalism in residency and graduate medical education. In Part 2, we ask: What challenges professionalism? Drawing on conversations with six physician leaders, the article examines how stress, fatigue, competing demands, and workplace signals can test professionalism and how leaders can pair accountability with support for reflection and growth. Key themes include: ➜ Professionalism Is Often Tested Under Pressure: Stress, fatigue, and competing demands can strain even capable and committed residents’ ability to respond effectively. ➜ When Good People Have Hard Days: Distinguishing an isolated lapse from a pattern helps leaders address the behavior while considering the pressures surrounding it. ➜ When Intention and Perception Collide: Professional growth requires attention not only to what was intended, but also to how an interaction was experienced. ➜ How Workplace Signals Shape Behavior: What organizations reward, tolerate, and model influence what residents come to view as acceptable. ➜ Accountability Is Strongest When It Leads to Growth: Feedback that encourages reflection on impact can move the focus from avoiding consequences toward meaningful learning and change. ➡️ Read the full article, https://lnkd.in/e6siY7sC ➡️ Click here to sign for our monthly Insight Exchange e-newsletter, https://lnkd.in/eCeWK8ny #InsightExchange #ProfessionalismInHealthcare #HealthcareLeadership #CPPA #SafetyCulture

💡This month, for our Insight Exchange, we begin a three-part series exploring professionalism in residency and graduate medical education. In Part 1, we ask a foundational question: How do residents learn professionalism? Drawing on conversations with physician leaders across graduate medical education, residency leadership, faculty development, and organizational professionalism programs, the article examines how professional identity is shaped not only through formal teaching, but through the culture and learning environments residents experience every day. Key themes include: • Professionalism Is More Than Competency • Culture-as-Curriculum Is Always Running • Every Clinician Is a Teacher • Residents Learn from Both Positive and Negative Examples • Professionalism Is the Product of a Learning Environment ➡️Read the full article here: https://lnkd.in/en-SCZ2N ➡️Click here to sign up for our monthly Insight Exchange newsletter: https://lnkd.in/eCeWK8ny #InsightExchange #ProfessionalismInHealthcare #CPPA