TIDES Mediation NI

Handle Difficult Conversations Confidently - Constructive Professional Dialogue (Online, 1-Day CPD Accredited) Join Mediation NI for a practical, CPD-accredited course designed to equip you with the skills and confidence to navigate tough conversations with ease. 📅 Date: Wed 25 Feb 2026 💻 Format: Online via Zoom, 9:30 AM - 4:30 PM 🎓 Accreditation: CPD By the end of this course, you’ll be able to: 🌀 Apply practical strategies to stay composed and solution-focused 🌀 Give and receive challenging feedback constructively 🌀 Strengthen professional relationships and collaboration 🌀 Enhance your leadership and communication skills Delivered through interactive exercises, scenario-based practice, and expert guidance, this course gives you tools you can use immediately in your work. Ideal for leaders, managers, HR professionals, and anyone ready to handle difficult conversations confidently. Spaces are limited. Reserve your place today.

Most people avoid conflict. Mediators transform it. Develop the insight and practical tools to guide others through disputes with empathy, structure, and professionalism. Through this 8-Day CPD-Accredited Mediation Theory & Practice Course, you’ll: 🌀 Understand the psychology of conflict 🌀 Learn to facilitate dialogue and resolution 🌀 Gain real-world experience in live simulations 🌀 Earn a recognised OCN Level 3 Qualification Ideal for those who want to make a positive impact in their workplace, community, or career. 🗓️ Fri 6 Feb 2026 - Fri 27 Mar 2026 💻 Online via Zoom | 9:30 AM – 5:00 PM 💷 Flexible payment options available 🎟️ Register today. Turn conflict into connection.

In conflict, people often stick to their default style, whether that’s avoiding, competing, or compelling. But real progress comes when we move towards collaboration. As mediators, we help people ask: What need is this style meeting right now? And what would it take to shift towards a more constructive approach? Sometimes it’s as simple as reassuring someone they don’t need to drop their principles, they just need to bring the relationship into the picture. Our Constructive Professional Dialogue course is designed to give you the tools to do just that: manage tough conversations with confidence, balance principles with relationships, and create outcomes where everyone feels heard. 📅 Date: Wed 25 Feb 2026 | 💻 Online via Zoom | 🎓 CPD Accredited 👉 Book your place today: https://lnkd.in/eBsZd-2d 💡 Discounts available: 🌀 Public sector – 12.5% 🌀 Charities & community groups – 25% 🌀 Large group bookings – negotiable Learn how to turn conflict into collaboration. Reserve your spot now.

In every team, how decisions are made and how conflict is handled affects trust, communication, and performance. Our 8-Day Online Mediation Theory & Practice Course will help you understand what really shapes these dynamics: the people involved, their roles, power differences, and the history of their relationships. You’ll learn how to: 🌀 Recognise what influences conflict within teams 🌀 Manage power and communication differences fairly 🌀 Support collaboration and rebuild working relationships This course combines practical mediation skills with real-world reflection, giving you the tools to handle workplace challenges with confidence and empathy. 🗓️ Fri 6 Feb 2026 - Fri 27 Mar 2026 🎓 CPD Accredited | OCN Level 3 Qualification 💻 Online via Zoom 🎟️ Spaces are limited. Book your place today

Conflict arises wherever people work or connect. Our 8-Day Online Mediation Theory & Practice Course helps you understand how relationships, communication patterns, and future plans shape the way conflict unfolds. You’ll learn how to: 🌀 Recognise what influences conflict and resolution 🌀 Build empathy and respond with clarity 🌀 Support constructive conversations in a calm, structured way This practical, reflective training combines proven mediation theory with real-world application, giving you the insight and confidence to manage conflict effectively in any setting. 🗓️ Fri 6 Feb 2026 - Fri 27 Mar 2026 🎓 CPD Accredited | OCN Level 3 Qualification 💻 Online via Zoom 🎟️ Spaces are limited. Book your place today.

Have you ever noticed you handle arguments one way, and your colleague might handle them completely differently? That’s not a coincidence... it’s your conflict style. Our Constructive Professional Dialogue course shows you how to navigate these differences with confidence. Using a simple model and practical exercises, you’ll learn your preferred style, understand the styles of others, and gain tools to make tricky conversations productive rather than stressful. 📅 Date: Wed 25 Feb 2026 | 💻 Online via Zoom | 🎓 CPD-Accredited Secure your spot now: 👇 https://lnkd.in/eBsZd-2d Discounts available: 🌀 Public sector - 12.5% 🌀 Charities & community groups - 25% 🌀 Large group bookings - negotiable Don’t let tough conversations hold you back; book your place today and start handling conflict with confidence.