Swapcard

20 check-in devices do not necessarily mean 20 attendees can check in at the same time. The scanner is often the fastest part of registration. The delay happens before attendees reach it. Someone is searching their inbox for a QR code. Another attendee is turning up their screen brightness. Someone else has joined the wrong queue or registered with a different email address. Meanwhile, the device is ready. Adding more hardware will not solve a bottleneck that happens earlier in the journey. A better approach is to prepare attendees before they reach the scanner: 1️⃣ Put the QR code at the top of pre-event emails 2️⃣ Send a simple QR code reminder on the morning of the event 3️⃣ Give attendees space to get ready before joining the check-in flow 4️⃣ Identify where queues are actually slowing down before adding more devices We break down this belief and seven others that event teams should reconsider in our new guide.

Every extra field is one more question your attendee has to answer and one more column nobody exports. Risa Epstein's rule: start at the end and work backwards. If nobody uses the answer, do not ask the question. See the eight registration myths our experts want event teams to retire.

There is no single registration setup that works for every event. A 500-person conference and a 20,000-person trade show face different pressures. Swapcard's onsite experts break registration planning into six areas, so you can design for the event you are actually running.

Your registration season, wrapped. Top search: "QR code," in every attendee's inbox. Most-asked question: "Where do exhibitors go?" Top collectible: preprinted badges nobody picked up. If this one hit close to home, our experts have eight beliefs worth retiring before next season.

Event math, according to every planning meeting: more iPads + more staff = shorter queue. Event math, according to event day: the queue did not move. Everyone was still scrolling for their QR code. Eight Swapcard onsite experts break down the registration beliefs that cost event teams time, and what to plan for instead.

Absolutely nobody: Event teams every year: "Let us redesign registration." New badge colors mean new access rules for security, new signage, new emails, and new answers for every volunteer. Our registration experts make the case for predictable registration, plus seven more myths to retire.