SumUp

Welcome to the SumUp office in Sofia 🇧🇬 Spread across three floors of a modern business tower, our Bulgarian hub is all about connection and community. From weekly breakfasts and seasonal fruit to face therapy, morning yoga, and speciality barista coffee — we make space for wellbeing every day. Twice a month, our teams also gather for special events, bringing creativity and fun into our office life. Sofia is home to some of our talented teams in Customer Support, Engineering, Product, Finance, Compliance, and more, making it one of the most dynamic places to build a fintech career in the Balkans region 🚀

🇧🇬 Emiliya Nedkova is a Risk and Anti-Fraud Team Lead based in our Sofia office, where she helps protect SumUp and our merchants from financial risk and fraudulent activity. She joined SumUp over 12 years ago and has grown alongside the company through some of its most defining moments, building deep expertise in a space that is always progressing. “I’ve been at SumUp for over 12 years, and a big part of that is the people-first culture. It’s not just something we say, it’s something you feel in how decisions are made and how people communicate. Honest feedback and trust are part of everyday work. People speak openly, which creates an environment where you can grow, understand where you stand, and build real connections. One moment that really stayed with me was in 2014, during the launch of our first PIN-enabled card reader. The whole Sofia office travelled to Berlin to celebrate together. It was more than a product milestone. It was a shared achievement across teams and locations. Standing there with colleagues who had all contributed to that success made me feel part of something much bigger. It showed me that SumUp doesn’t just celebrate results, it celebrates the people behind them. In my role, I work in an environment that is constantly evolving. Leading a team in risk and anti-fraud means staying close to the details while also thinking ahead. Over time, this has helped me grow both professionally and personally, especially in how I approach challenges, make decisions, and support others in their development. What also makes a real difference in my day-to-day work is how SumUp supports growth and well-being. The educational budget shows that growth is taken seriously, not just talked about. Sabbatical leave is rare in the market, and it gives you the chance to step back and return with a fresh perspective. And the level of trust in how I manage my time gives me a strong sense of ownership. That autonomy is what allows people to do their best work. For me, the strongest part of the culture is the sense of trust and belonging. People support each other, share knowledge openly, and work together towards common goals. It creates an environment that is both ambitious and caring at the same time.” #WeAreSumUp #Fintech #CompanyCulture #Sofia

🇧🇬 Aleksandar Radev is a Risk and Anti-Fraud Team Lead in our Banking team, based in the SumUp Sofia office. Alex leads the team responsible for fraud investigations, helping protect our ecosystem so small businesses can run their operations with confidence. “I joined SumUp because of its clear mission and very human culture. Having been a small business owner myself, I understand the challenges entrepreneurs face. What started as an interest in fintech quickly became something more meaningful. Over time, I’ve seen how much care goes into every decision here. It’s not just about building products, it’s about making a real difference for small businesses. In my role, I work closely with different teams to detect, investigate, and prevent fraud. It’s about connecting the dots between data, processes, and people to keep our ecosystem safe and trustworthy. Leading a team in this space has helped me grow professionally by thinking more strategically, making decisions under pressure, and balancing risk with a strong customer focus. On a personal level, I’ve learned to trust my instincts, communicate more clearly, and see challenges as opportunities to learn. I get a lot of energy from inspiring others and being inspired in return. Knowing that our work has a real impact makes even the toughest days worthwhile. What stands out most to me is the culture. Collaboration feels genuine. People are open, supportive, and always willing to share knowledge. In our team, we rely on each other’s strengths, challenge ideas in a constructive way, and celebrate wins together. It creates a real sense of belonging and shared purpose. It’s a culture that is dynamic, caring, and ambitious at the same time.” #WeAreSumUp #Fintech #CompanyCulture #Sofia

Rejoignez SumUp en tant que Consultant Commercial Terrain Profitez d’horaires flexibles, de la liberté de choisir votre lieu de travail, et de commissions illimitées, tout en soutenant les petites entreprises locales.

Not a morning person? Neither is Victoria. At SumUp, you set your schedule and build your day around what works for you 📆

From scared to unstoppable. Victoria didn’t come from a sales background, but at SumUp, she found the confidence to grow, connect, and take charge of her future 🚀 Every day is an opportunity to learn, earn, and grow.