Stable

Countless aspiring founders have asked me, “What do you look for in a co-founder?” Collin Pham and I have been working together for 6+ years now. We actually met freshman year – we lived on the same floor in our dorm at Northwestern University. We both pursued entrepreneurial ventures in college and became good friends. After graduating, we moved out to the Bay Area. We started tinkering with different ideas on nights and weekends while working full-time. We explored a bunch of different problem spaces, but the common thread was simple: we worked really, really well together. We had complementary skillsets. I brought the design and human insight. Collin brought the ruthless execution to turn any idea into something tangible. The last 6 years have had more ups and downs than I could’ve imagined at the beginning. And yes… in some ways, I do feel lucky that we navigated all of it so well together. But I also know that luck isn’t the whole story. There were foundational things we aligned on from day one to make it possible. Here are the hard questions to ask any potential co-founder: 🧭 What’s the type of business you want to build? Are you optimizing for a fast acquisition? Or are you committed to building an enduring business, maybe even going all the way to IPO? There’s no right answer. But having different answers risks mis-alignment on important decisions. 🤝What’s the culture you want to build? What do you value in the people you hire? How do you want your team to operate? Do you see eye-to-eye on how to build, lead, and invest in people even when you’re overwhelmed? ✈️ Is this someone that passes the “airport test”? You will spend SO much time with this person – flights, car rides, work dinners, late-night work sessions. Outside of your partner, this is the person you’ll spend the most hours with. Do you genuinely enjoy their company? 🧩 How do you work through differences? In the early days, we had a weekly ritual called “Fretros” (Friday retros). We’d grab a drink, sit outside at a park in SF, and debrief on the week. What went well? What could’ve gone better? How did we work together? Today these have evolved into weekly 1:1s, but the spirit is the same: a consistent space to talk about the hard stuff before it actually becomes hard stuff. Founding a company is one of the hardest things you can choose to do. Your co-founder won’t just make the journey possible, they’re going to shape what your company becomes in the long-term. That’s what makes me especially grateful for the long-term partnership Collin and I have built. Here's a fun photo from when we processed 1M pieces of mail :)

Healthcare mail piling up? 😩 Stable automates everything from patient checks to insurance mail, so healthcare teams have one less thing to worry about.

✅ 90% less time spent on mail. ✅ 50% lower costs. ✅ 4x ROI in one year. Discover how property management companies use Stable to automate everything from tenant mail to rent check deposits.

Insurance mail piling up? 😩 Stable automates everything from claims mail to check deposits, so insurance teams have one less thing to worry about.

✅ 60% less time spent on mail. ✅ 50% lower costs. ✅ 4x ROI in one year. Discover how insurance companies use Stable to automate everything from claims mail to check deposits.

✅ 60% less time spent on mail. ✅ 50% lower costs. ✅ 4x ROI in one year. Discover how healthcare companies use Stable to manage high mail volumes and automate everything from patient checks to insurance documents.