Sprinklr

The trending audio your social team wants to use? You can now add it to Instagram Reels directly in Sprinklr. 🎵 It’s a small detail with a big impact: making it easier for social teams to create content that actually feels native to the feed, without creating another workaround in the process. See what’s new for social + marketing in our Fall ’26 release: https://lnkd.in/e_6pyAvD

Your customers have more ways to tell you what they think. Now, video is one of them. New Video Feedback in Sprinklr CFM lets customers respond with video and audio, giving teams more context than a survey response alone can capture. More signal. More context. A better understanding of what your customers actually mean. See what’s new in Sprinklr Insights: https://lnkd.in/eggjFP5k

Consistency shouldn’t come from asking people to do more. It should come from giving them the right intelligence, context, and support to do their best work. When AI and human expertise work from the same context, routine interactions move faster, and every handoff feels like a continuation, not a restart. Make more possible with ‘&’.

Your contact center has already built a wealth of customer knowledge. The next step is making that knowledge work harder. Trust Sprinklr to bring it into every AI-powered interaction to make service more informed, relevant, and personal. Make more possible with ‘&’.

With Sprinklr, AI orchestration and context-aware routing work together, so every agent has the full customer story, from the first ‘hello’ to ‘hello again’. That means smarter routing, more informed agents, fewer repetitions, and conversations that actually feel connected. Make more possible with ‘&’.

Your workforce plan is only as good as the picture behind it. Connect the signals that shape staffing decisions, and your teams can anticipate demand in real time, adapt faster, and deliver the right experience without over or under-staffing. Make more possible with ‘&’.