Spot AI

Retail theft isn’t a crisis anymore. It’s a competition. And most retailers are losing without even realizing they’re in the game. The truth about vigilance is harsh. It sounds good, but it doesn’t stand a chance against someone who walks into your store already knowing your blind spots. By the time an associate feels something is off, the loss is long gone. The footage is already just evidence and the report is already an afterthought. Black Friday only turns the volume up. More bodies in the aisles, fewer people on shift, and almost no one with a clear line of sight. This is why policies and training never move shrink in any meaningful way. The issue was never discipline. It was visibility. When a store can finally see what is happening in real time, everything shifts. Associates stop guessing. Managers stop playing catch-up. Shrink stops quietly expanding in the background. What felt random finally makes sense. Retailers do not need more rules. They need eyes. And this holiday season, the retailers who can truly see their stores will win. Everyone else will be fighting without knowing it.

In retail, long lines don’t just cost sales. They cost loyalty. Imagine an AI Operations Manager spotting the buildup and letting you know when to open another lane. Coverage decisions get easier when you solve it in real time. That's AI for the real world.

✈️ Built an AI agent at 30,000 feet. No engineering team. No complex setup. Just me, my laptop, and Iris — Spot AI's new Video AI Agent builder. In the time it takes to reach cruising altitude, you can create an agent that solves real business problems. Whether it’s preventing slip and falls, identifying security risks, or spotting operational inefficiencies — Iris turns everyday video into real ROI. That’s the magic of Iris: ✅ Built through natural conversation ✅ Trained with just 20 images ✅ Delivers real ROI in safety, security, and operations If I can do it mid-flight, imagine what you can do on the ground. AI isn’t the future. It’s now — and it’s this easy. 🔍 Want to see it in action or talk use cases? Let’s connect. #SpotAI #IRIS #VideoAI #AIOnTheGo #FutureOfWork #AIForEveryone #OperationalExcellence #SecurityInnovation

Every LP leader knows the risk: a cash drawer opens with no sale and you only find out after the money’s gone. That blind spot drives shrink and slows investigations. Spot AI closes the gap. You get real-time visibility at the register so losses don’t slip through unnoticed. Here’s how it works: - Detects every “no sale” event - Logs the incident and sends an alert instantly - Builds a clear audit trail for every drawer open The result is simple: less shrink, faster investigations, and real control at checkout without adding more guard hours.

A major retailer I visited had thousands of video feeds and a full SOC watching them around the clock. Even with all that manpower, thefts were still happening. Break-ins. People slipping into back rooms. Protests turning into cover for organized retail crime. The team wasn’t bad. The tools weren’t bad. The volume simply outpaced what humans can track. And that’s the part I keep hearing across retail and LP as we head into Black Friday. Too many cameras. Too many edge cases. Too many “we’ll review the footage later” moments that never get reviewed because no one has the time. Legacy apps showing cameras “online” that are actually down. Reports that miss half the activity. Teams drowning in video instead of preventing the next incident. The pressure is real this week. Everyone’s running hot. But the honest truth is the same whether you’re dealing with 30 stores or 300. You can't out-hire this. You can't out-monitor it. You need leverage. You need visibility without digging. You need a way to surface the three minutes that matter out of the 300 hours you’ll collect this weekend. That’s where AI on top of video actually becomes useful. Not the marketing buzzword version. The practical version. The “show me exactly where the problem is and let me act on it right now” version. The kind that gives LP teams back their time instead of adding to the noise. If you're gearing up for the rush, you’re not alone. If you’re feeling the cracks in the old workflow, you’re definitely not alone. And if you’re curious how other teams are getting ahead of it instead of getting buried under it, happy to share what I’m seeing.

OpenAI launched Sora 2 yesterday. For our customers, the question isn’t “How do I generate better videos?” - it’s “How will this help me run my factory, store, or supply chain more effectively?” After speaking with customers and hearing from leaders like Sam Altman, one theme stood out: the future of AI isn’t confined to screens. It’s in the physical environments where people work every day. That’s where the real opportunity lies. More to come.