SignalWire

Call Sigmond at signalwire.ai and see what low latency actually means vs all the hand wavy claims. 👋 Ask Sigmond questions about SignalWire, AI or FreeSWITCH and see him use our OSS RAG and still be fast. We embed the AI into the media stack which means you don’t need another CPaaS and all the slow latency hops. Got AI already built? Wire it in to our CPaaS compatible interface. (PUC) Call your apps over evey possible voice interface natively. What’s App, SIP, WebRTC, phone numbers. Create guest and registered user tokens and build a call center. Add AI voice streams directy to conferences. Control calls every way you can think of. Scale to billions of minutes on the carrier grade global network from the proven technology that powers Five9, Amazon, Vonage, Zoom Phone and everyone else who wouldn’t tell you if you asked. Day 1 of your project is instantly 18 months ahead. Designed for actual devs.

Tired of juggling multiple vendors just to keep communications compliant? SignalWire gives you a single telecom stack with one BAA that covers every channel. Voice, video, messaging, AI, and fax, all ready for HIPAA from the start.

You could spend thousands each month just to qualify for a BAA. Or you could use a provider built for secure, HIPAA-compliant communications from the start.

Getting HIPAA coverage shouldn’t mean getting locked into enterprise pricing. SignalWire gives you one BAA that covers everything: voice, video, messaging, fax, and AI. Without cost-gatekept upgrades or hidden legal fees.

You don’t need to pay enterprise-tier prices for HIPAA compliance. Most vendors charge $2,000+ a month for the privilege of signing a BAA. SignalWire’s is just $1K, with full coverage across voice, video, messaging, fax, and AI.

The Problem: ITSM Owns the Workflow… But Not the Interaction ➡Every ITSM platform has a blind spot: real-time communication. Most ITSM tools orchestrate the workflow, but the actual interaction—the moment where a customer or employee is helped—still happens: • On Twilio • On Zoom or Teams • In legacy IVR • On CCaaS platforms • Or with overburdened human agents That separation creates friction: ➡ No shared context ➡ Slow handoffs ➡ Inconsistent AI experiences ➡ Higher operational cost ➡ And no way to deliver the “one AI assistant” vision everyone is talking about SignalWire solves this by giving ITSM platforms a native real-time communication fabric: • Voice, messaging, video • AI agents that speak, reason, and act • <50ms media edge • Full compliance for healthcare, finance, government ITSM vendors who integrate this layer won’t just close tickets faster — They’ll reinvent how service is delivered. #ITSM #AIinITSM #DigitalTransformation #RealTimeAI #VoiceAI #AIAssistants #AutomationInnovation #ServiceManagement #ContactCenterAI #ConversationalAI #AIOps #CPaaS #EnterpriseAI #FutureOfWork #SignalWire