Ravenna

Your team spends a significant portion of the week on repetitive requests like password resets, access approvals, and onboarding steps. Ravenna's AI agents handle these tasks directly inside Slack end to end, so your team can focus on higher value work.

22% of support tickets now resolve without any human involvement. Which means 78% still do. A big chunk of that 78% is password resets, access requests, software installs, and onboarding tasks. Things that follow the same steps every single time. The gap between 22% and where you could be is just automation you haven't set up yet.

Access requests pile up fast, and somewhere on your IT team, someone is stopping what they're doing to handle one right now. A Slack DM here, an email thread there, a ticket that sat open for two days because the approver was traveling. Ravenna lives inside Slack, picks up the request, understands what's needed, routes it to the right person for approval, and provisions the access directly in Okta once it's approved. Your team stops playing middleman on requests that should never have needed them in the first place, and gets back to the work that actually moves things forward.

You already invested in Jamf. Ravenna is the upgrade that makes it work harder for you. Device lockouts, lost hardware, and performance issues get routed and resolved automatically inside Slack and Teams, so your team spends less time on repetitive requests and more time on the work that actually needs their expertise. No new portal to roll out. No workflows built on generated code that breaks the next time an API changes. Just requests resolved where your employees already are.

Jamf catches the lockout and sends an alert into Slack or Teams, but someone still has to see it, log into Jamf, confirm the device and run the unlock by hand. That gap between the alert landing and the problem getting resolved is where time disappears, especially when the employee waiting is in a different time zone than thep person who can help. Check out how that changes once manual steps gets automated, so the device unlocks itself before anyone has to intervene.

Your team spends a significant portion of the week on repetitive requests like password resets, access approvals, and onboarding steps. Ravenna's AI agents handle these tasks directly inside Slack end to end, so your team can focus on higher value work.