Pretty Good AI

I’ve been watching the enterprise healthcare landscape: clinic administrators completely buried, call center turnover hitting all-time highs, and front desks forced to play gatekeeper instead of providing actual patient care. The data is finally catching up to the operational reality: • The Leakage Trap: High-volume clinics lose up to 20 to 30% of their top-line revenue simply because the front office can't handle the incoming call volume. •The Cancellation Tax: Patient cancellations and backlogged scheduling aren't just an administrative headache,they are an existential threat to clinic profitability. • The Manual Lie: Forcing a stressed-out front desk to manage complex scheduling via legacy systems is a recipe for high burnout and broken patient experiences. While tech was obsessed with basic "chatbots," healthcare accidentally built a massive operational bottleneck. Patients don't want to be "deflected" by clunky, robotic phone trees—they want their appointments booked, their questions answered, and their care coordinated immediately. This is why I don't look for general tech trends. I look for actual architectural solutions. That’s why I am beyond thrilled to be partnering with Kevin Henrikson and the powerhouse team at Pretty Good AI. 🚀 We aren't throwing more manual tasks at a broken system. Pretty Good AI has built a premium clinical intelligence platform designed to completely automate enterprise front desk and call center workflows. We handle the heavy lifting: 1. Natively optimizing scheduling to stop cancellations in their tracks. 2. Automating patient interactions without losing the premium experience. 3. Qualifying provider leads fluidly across the entire ecosystem. While we are building to scale across the entire healthcare landscape, our platform is currently fully optimized and live on the athenahealth marketplace. Check out our official listing here: https://lnkd.in/eYy9NMik 🌐 I'm helping architect the Go-To-Market strategy to deploy this system into the high-volume enterprise space. If you’re a clinical leader ready to stop the front-office revenue leak and play the Leverage Game, let's connect. Message me directly to look at what we're deploying. 🎤💥 #HealthcareAI #DigitalHealth #HealthTech #athenaOne #GTM #ClinicalIntelligence #EnterpriseHealthcare #AIAutomation

Most healthcare voice AI projects never make it past the pilot stage. Clearway Pain Solutions did. On June 30, we're sitting down with Jeannine Spagna and Sami Badra from Clearway Pain Solutions to unpack how they successfully deployed voice AI across 100+ locations on athenaOne, moving from pilot to full production in just 60 days. This isn't a discussion about AI theory or future possibilities. It's a practical look at what it actually takes to deploy voice AI at scale. We'll cover: • The six questions Clearway asked every vendor before making a decision • Why managing 100+ locations actually accelerated the rollout • What happened during the first 30 days • The lessons they'd repeat—and what they'd do differently next time Live Webinar Tuesday, June 30, 2026 3:00 PM ET / 12:00 PM PT If you're evaluating AI for patient access, operations, or contact centers, this session will give you a real-world playbook from a team that's already done it. Register today. If you can't attend live, we'll send the recording to everyone who registers.

At our large medical organization spanning multiple locations and states, we handle an average of 2,333 patient calls daily. To enhance efficiency, we established a dedicated patient support team to manage all incoming calls. This initiative successfully relieved our front staff from the burden of constant calls, enabling them to focus on providing quality care to our in-person patients. Despite our efforts to optimize operations, the rapid expansion of our locations resulted in prolonged wait times and dropped calls due to the overwhelming volume. After exploring various options and attending numerous vendor demonstrations, we finally discovered the ideal solution with Pretty Good AI. Pretty Good AI has revolutionized our patient communication and operational processes. Shortly after implementation, their system effectively managed half of our monthly calls, automated scheduling, prescription refills, and medical record requests. As someone experienced in health information systems leadership and vendor collaborations, I can attest to the exceptional performance of Pretty Good AI. Their seamless integration with athenahealth, our EMR system (with the capability to interface with multiple EMRs), paired with their responsiveness, reliability, and significant impact, sets them apart in the industry. This innovative approach to patient communication resonates with many practices facing similar challenges. I highly recommend considering a consultation with the Pretty Good AI team if your practice encounters comparable issues. It's a strategic move that can enhance patient satisfaction, staff productivity, and overall operational efficiency. I’m happy to answer any questions or discuss how this third-party vendor could support our goals—feel free to reach out. https://prettygoodai.co/ Pretty Good AI

When a patient calls and no one picks up, they don't wait. They call the next practice on the list. Those patients were already paid for, and they're gone in minutes. The problem isn't your marketing. It's what happens after someone calls or fills out a form. No one picks up. The callback comes too late. The patient is gone. Join Pretty Good AI on June 25 for a free 45-minute session: How Top Practices Capture and Convert More Patients 24/7. Here's what you'll learn: - How voice AI answers every new-patient call on the first ring. - How it checks insurance and books the visit, all in one call. - How it books right into athenaOne, with no extra typing. - Why practices with the hardest cases see the best results. Free. Thursday, June 25, 12pm PT / 3pm ET. Sign up below. 👇

Automate patient calls, scheduling, and front-desk workflows.

Attending HCCT 2026? Choosing an AI solution for your contact center can be challenging. Knowing the right questions to ask can help you evaluate different approaches and platforms. Join Kevin Henrikson of Pretty Good AI and Jeannine Spagna of Clearway Pain Solutions for: The A-Z of Deploying AI Voice in Your Multi-Location Call Center: What to Ask Before You Buy Healthcare Contact Center Conference (HCCT) 2026 June 3–5, 2026 Atlanta Marriott Northwest at Galleria, Atlanta, Georgia Visit Booth #1 to meet the Pretty Good AI team and learn more about AI voice technology for healthcare contact centers.