Planhat

There are two things everyone is getting wrong when it comes to AI and software. 1. Chat functionality is NOT a differentiator. That interface isn't the value, especially if the agent is essentially operating with the context of a college intern. 2. Implementation shouldn't still be done as if it is 2010. The tech should be able to support its own implementation. Number 2 especially grinds my gears, coming from outside of tech. I always found it odd that companies seemed okay to let our team basically own whether or not we'd renew, because there was a less than 50/50 shot we'd be able to create the use cases discussed during the sale.

Last week, we launched Pi - the world’s first multiplayer customer agent. Every single early-access customer ended up replacing workflows in Claude/ChatGPT with Planhat after a few days. It just works better. This includes one of the world’s fastest-growing AI decacorns. I wrote about Pi and the third intelligence curve here: https://lnkd.in/derUE_4i

The best of Salesforce, Claude, Slack and Notion in a single agent.

Today, we’re launching Pi. The world’s first multiplayer customer agent. Think Salesforce, Slack and Claude, combined in Planhat, built around your customers and your commercial work. As commercial teams become smaller and AI takes on more of the work, companies will need one commercial brain to build their business on. One place with context from across the customer lifecycle, where your company and your customers can work together. Bring Pi into a chat with colleagues and work together (multiplayer AI!). Ask questions, explore what’s happening across sales, professional services, success and support, or ask Pi to go do the work for you. We’ve been using Pi internally for a couple of months, and it feels magical. I’m incredibly excited to get it into our customers’ hands. Rollout starts today. 👨🚀👨🚀 More to come from us on this 👨🚀👨🚀 planhat.com/pi

The commercial landscape is being redrawn—we're bringing together the leaders who are redefining it. Frontier. London. November 10.

AI is redrawing the commercial landscape. Frontier by Planhat brings together 400+ commercial leaders for one day focused on deploying AI to win. Hear stories direct from executives and builders at OpenAI, Wiz, Framer, Granola, Fyxer, 20VC and more as they trade market-tested tactics and explore the technologies powering tomorrow's post-sales winners. Get your tickets at planhat.com/frontier