Omni Talk Retail

The Way Too Early 2025 Retail Year-in-Review With Ethan Chernofsky It is that time of the year again! The time where Omni Talk and Placer.ai get together for their annual tradition of looking back on the year in retail that was. Placer.ai’s Chief Marketing Officer Ethan Chernofsky is back to give his take on the trends he and Placer identified over the past year that matter most. Chris and Anne will go in depth with Ethan as he shares his thoughts on which retailers are succeeding and why.

Migros Türkiye Group started experimenting with e-commerce in 1997. Today, more than 22% of its business happens online. From The Consumer Goods Forum Global Summit 2026, Chris Walton speaks with O. Ozgur Tort, Migros Türkiye Group CEO, to discuss how one of the world's most digitally advanced grocery retailers is using AI, automation, and omnichannel operations to drive profitable growth. Özgür explains how Migros transformed its store network into a nationwide fulfillment engine, with more than 3,800 stores supporting both physical retail and online grocery. He shares how robotics and automation have improved picking efficiency, why online grocery has become a profitable business, and how the company is delivering orders in as little as 30 minutes while reaching the vast majority of households across Türkiye. Special thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.

From the rapid rise of agentic AI to the data challenges still preventing many organizations from scaling their initiatives, retail's AI journey is entering a new phase. Live from The Consumer Goods Forum Global Summit 2026, Chris Walton catches up with Justin Honaman, Global Head of Worldwide Retail, Restaurants, and Consumer Goods Business Development at Amazon Web Services (AWS), for a candid conversation on what's changed since their last interview nearly a year ago. Justin reflects on how AI conversations have evolved from generative AI to agentic commerce, why data quality and governance remain major roadblocks to scale, and where retailers and brands are finding the biggest opportunities today. He also shares his perspective on personalization, cloud transformation, and the skills business leaders should be developing as AI becomes increasingly embedded in everyday operations. Special thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage from Vienna.

For the first time in years, The Consumer Goods Forum Global Summit is heading back to North America, with San Francisco set to host the 2027 conference! Recorded live from Vienna, Chris Walton connects with Wesley Wilson, Regional Director, North America at The Consumer Goods Forum, to discuss how CGF is preparing for next year's summit and the forces shaping the future of retail. Wesley shares why innovation has become a larger focus for CGF, how AI is helping retailers manage growing complexity, and why pre-competitive collaboration is essential for solving the industry's biggest challenges. He also explains how GLP-1s are accelerating consumer demand for better nutrition, why health outcomes are becoming a defining retail trend, and what businesses need to do today to prepare for what's next. Special thanks to the CGF Leadership Studio, sponsored by Vusion, for supporting Omni Talk Retail's live coverage all conference long.

To close out Omni Talk Retail's coverage from The Consumer Goods Forum Global Summit 2026, Chris Walton is joined by Ayla ZIZ, Chief Customer Officer Europe at Danone, for a look at the ideas shaping the next generation of retail. Ayla explains how Danone is preparing its workforce for AI, why performance and sustainability must go hand in hand, and how retailers and manufacturers can work together to improve consumer health at scale through the CGF Coalition for Healthier Lives. Special thanks to the CGF Leadership Studio, sponsored by Vusion, for supporting Omni Talk Retail's live coverage all conference long.

Latin America is becoming an increasingly important force in global retail. At the The Consumer Goods Forum Global Summit 2026, Chris Walton catches up with Erika Rodríguez Cuervo, General Manager of Latin America for the The Consumer Goods Forum, to discuss why the region is emerging as a leader in areas like plastic circularity, industry collaboration, and the practical application of AI. While AI dominated conversations throughout the summit, Erika shares why success often comes from adapting new technologies and sustainability initiatives to local realities rather than simply copying what works elsewhere. Special thanks to the CGF Leadership Studio sponsored by Vusion for supporting Omni Talk Retail's coverage in Vienna.