Maven AGI

This is bittersweet. As a former employee of Salesforce, a current Shareholder, and a friend of many still there, there are a lot of reasons for me to want to see them succeed. It is difficult, however, not to acknowledge the massive missteps they have had with Agentforce. I’m not smart enough to pinpoint the exact reason. Is it the product itself? The architecture that’s highly reliant on Data Cloud? The pricing and GTM strategy? The lack of quality partner and Admin enablement? Perhaps it is a combination of all of these things. I’ve seen a lot of chatter recently that has been pointing the finger at AI readiness on the client side. I’m sorry, but that is a sad excuse. Yes, of course, proper use case assessment, tech strategy, change management, etc. is necessary for all transformative products; but I have seen, first hand, several organizations who couldn’t even get an Agentforce project to POC stage in the time where Maven AGI (and yes, some of our other competitors), were able to get them experiencing significant ROI. The Business Insider article exposes some of these challeneges. It will be interesting to see what the future holds. https://lnkd.in/gXa5s5D5

Every product and CX leader is tasked with deploying AI agents into their workflows, but where to start? Download the CX leaders guide to learn more about real world use cases for AI agents, how leaders are deploying them, and what you can expect from your AI partners.

Every product and CX leader is tasked with deploying AI agents into their workflows, but where to start? Download the CX leaders guide to learn more about real world use cases for AI agents, how leaders are deploying them, and what you can expect from your AI partners.

Every product and CX leader is tasked with deploying AI agents into their workflows, but where to start? Download the CX leaders guide to learn more about real world use cases for AI agents, how leaders are deploying them, and what you can expect from your AI partners.

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