Lyric

"Accuracy builds alignment. Alignment builds trust. And when trust exists, simplicity follows.” — Brian Berkowitz, Chief Product Officer at Lyric In his recent conversation with Becker's Healthcare, Brian offers one of the clearest explanations of where payment integrity is headed and what it will take for health plans to move beyond today’s fragmented processes. Two themes stand out: 1. Payment integrity cannot scale without trust and shared intelligence. Brian shares how health plans and providers are building their own tools, their own models, and their own definition of truth. The result is duplicate work, administrative burden, and widening gaps in communication. Moving forward, health plans will need systems that create trust by design—neutral, explainable, and accountable environments where both sides can rely on the same validated insights. 2. AI will change PI only when it helps people work differently—not just faster. Brian argues that AI’s value isn’t in producing more audits, but in preventing issues altogether. Real progress happens when AI flags inconsistencies earlier, frees teams from low-value repetitive tasks, and reduces unnecessary friction with providers. The goal isn’t volume. It’s consistency, transparency, and fewer appeals for everyone involved. So why listen? Health plan leaders grappling with rising administrative cost, provider abrasion, and inconsistent outcomes will find Brian’s perspective unusually pragmatic. He doesn’t talk about AI as a silver bullet. He talks about how to redesign the PI ecosystem so that accuracy becomes shared, trust becomes possible, and simplification becomes real. If your organization is thinking about where payment integrity needs to go in 2026 and beyond, this is a thoughtful, grounded discussion worth your time. Listen to the full episode here: https://apple.co/4iL5pI8 #PaymentIntegrity #HealthcareInnovation #HealthPlans #AIinHealthcare #OperationalExcellence

As Lyric India officially begins its next chapter, we’re honored to share a message from Ravi Tadepalli, our Head of India. In his remarks to the Hyderabad team, Ravi spoke about the meaningful work underway, the responsibility we carry in advancing healthcare, and why trust must be the foundation of everything we build—across teams, customers, and communities. He also recognized the effort from every individual who helped bring Lyric India to life and reflected on the exciting opportunities ahead as we expand our global impact together. We’re grateful for Ravi’s leadership and for the talent and dedication of our growing India team. #LyricIndia #LyricCulture #HealthcareTechnology #Leadership #GlobalTeam

The welcome messages keep coming — and so does our excitement. As we continue to celebrate our newest colleagues in Hyderabad, we’re reminded of what makes Lyric so unique: one global team, united across time zones and disciplines, working toward a shared mission of simplifying the business of care. This moment isn’t just about expanding our footprint. It’s about expanding our talent, our perspectives, and the impact we can deliver together for our customers. Here’s to the collaboration ahead — and to the incredible expertise our India-based teams bring to Lyric’s future. #TeamLyric #GlobalTeam #HealthcareInnovation #WelcomeToLyric Rajeev Ronanki

Introducing Lyric’s Emergency Department Program — a clinically informed, policy-aligned solution designed to help health plans ensure accurate, defensible evaluation of facility E/M claims. Using evidence-based logic, the program reviews emergent diagnoses, services, and complicating conditions to assess each claim at the right level, supporting consistent and fair reimbursement. Key benefits include: • Alignment with plan policies and operational goals • Transparent, auditable logic that builds provider trust • Analytics, reporting, and expert consultation included • Seamless integration with Lyric’s platform and workflows With ED costs rising, plans need a clinically grounded, transparent approach to facility-claim accuracy. Lyric’s Emergency Department Program delivers exactly that. Learn more: https://bit.ly/44EixJj #Lyric #PaymentAccuracy #EmergencyDepartment #HealthcareInnovation

Today marks an exciting milestone for Lyric. As we continue to expand globally, we’re proud to welcome our newest team members in Hyderabad, India—now officially part of the Lyric family. This expansion strengthens our ability to meet the evolving needs of our health plan partners, bringing additional expertise, innovation, and scale to our mission of simplifying the business of care. With a growing global footprint and an exceptional team, Lyric is better positioned than ever to deliver meaningful results and sustained value for our customers. Read more: https://bit.ly/3MzQHaR? #HealthcareInnovation #TeamLyric