Locus

The collection gets booked at checkout. The space for it gets found on the day. Locus, the agentic TMS, builds each route from what every stop needs: the time the install takes, the skills the job calls for, and room on the van for each old appliance coming back. So the crew at the last door of the day still has space for the old one. If a stop moves during the day, the route's re-planned and the new one goes straight to the crew's driver app. Talk to us about planning every collection into the route.

Every brand you deliver for brings its own rules: its windows, its customer texts, what counts as delivered. Locus, the agentic TMS, runs every brand on the same crews and vans under its own service rules, collects the old appliance on the same stop with a photo, and matches smaller items to a carrier. A new brand joins as a set of rules on the plan you already run, and your route planning keeps the order of stops. Talk to us about the next brand you take on.

Once you run your own trucks, every order needs an answer to one question: yours, or a delivery partner's? Locus, the agentic TMS, answers it order by order, by the rules you set. Your own trucks take the postcodes they cover first, say 2800 Almada and 2840 Seixal, and a delivery partner takes the rest once your crews are full. At peak, the overflow goes out by the same rules. The date you promise at checkout stays as it is. Talk to us about which postcodes your own trucks should take first.

When a crew can't go out, the hard part isn't finding a spare van. It's finding the right skill for each job on it. Locus, the agentic TMS, knows which crews at each depot carry which skills, Gas Safe included, and moves every job to one that can do it, at the same depot or a neighbouring one. Any job no crew can take reaches your planners with the reason. Talk to us about keeping Gas Safe jobs on time when a crew's out.

Most delivery teams find out a stop went wrong when the customer calls. By then the crew's three stops further on. Locus, the agentic TMS, closes every stop with a photo: delivered, installed, old machine collected. A visit that can't be completed comes back with its reason, ready to rebook. The customer follows a live arrival time under your name, and when the crew runs late, they see the new time without having to call. Talk to us about hearing it from the crew first.

Two trucks booked on the same dock at 2:45. You find out when both pull in. The Hub agent in Locus Agentic TMS moves one to an open dock before either arrives.