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Automation isn’t just a technology upgrade. It’s a leadership challenge. This week on Catalyst, Tammy Soares sits down with Jamie Sermon, Vice President of Engineering Robotics and Automation at UPS. Together, they discuss how organizations can embrace automation without leaving people behind. Jamie shares why balancing innovation with empathy is critical and how leaders can build trust while driving transformation. Curious about how #automation can help your team thrive? Check out the episode for strategies on making it a positive force for your culture, not a disruption. Full episode linked below!

As Launch's President Tammy Soares shared at The Wall Street Journal Tech Live, technology matters most when it meaningfully serves the people it’s intended for. Put humans first. Use technology to solve human problems. That’s the crux of human-centered AI. Read Tammy’s take on the event here: https://bit.ly/4oTtQog

Storytelling isn’t just an art. It’s a business imperative. This week on Catalyst, Tammy Soares is joined by Kainoa Horcajo, speaker, storyteller and cultural wayfinder. Through his firm, The Mo'olelo Group, Kainoa transforms Hawaiian wisdom into actionable business insights and experience design. Together, they explore why uncovering the “why” and the “how” is the most important thing a business can do. Kainoa also shares how to strike the balance between tradition and innovation and weave culture into the very fabric of your organization. Full episode linked below!

What does it take to lead without ego? In the latest episode of Catalyst, Tammy Soares sits down with Jason Warner, Co-CEO & Co-Founder of poolside and former CTO of GitHub, for a candid conversation on leadership, innovation and building resilient teams. Jason shares lessons from scaling some of the world’s most influential tech organizations and explores why humility and adaptability are critical for driving outcomes that matter. Listen to the full episode or read the recap linked below!

We’ve all been there. Shouting “representative” into the phone. Frustrated and angry. At The Wall Street Journal Tech Live, Tammy Soares used this familiar experience to explain what goes wrong when companies focus on cost reduction without considering the human experience. The company didn’t intend to create bad service. They wanted call deflection to reduce labor costs. The unintended consequence is customers who want to throw their phones across the room. The most disruptive companies solve human pain points. Human-centered AI uses technology as the enabler, not the starting point. #wsjtechlive

On this episode of Catalyst, Murphy Freelen joins the conversation to explore the art of corporate collaboration and why it’s critical for driving innovation and growth. Together, Tammy Soares and Murphy discuss strategies for breaking down silos, building trust across teams and creating partnerships that deliver measurable impact. From aligning goals to fostering a culture of shared purpose, this conversation is packed with insights to help leaders turn collaboration into a true competitive advantage. Full episode linked below!