Impel

We’re pleased to announce a new partnership between Impel and Eskimo Software This collaboration brings together Eskimo's trusted CRM platform with Impel’s industry-leading AI technologies, providing dealers with a smarter, more connected solution for managing leads and driving sales. Dealerships using Eskimo’s CRM can now seamlessly leverage Impel’s advanced AI solutions. By combining Eskimo’s robust CRM tools with Impel’s AI-powered solutions, we’re helping dealerships streamline operations, enhance customer experiences, and maximise sales opportunities. Please reach out if you would like to know more..

Customer expectations are evolving faster than traditional dealership systems can keep up. Are your Sales and Service teams connected, responsive, and agile, or are they operating in silos and dragged down by manual processes? The new Impel Automotive AI Insights Newsletter examines how leading dealerships are strengthening dealership communication to drive revenue and loyalty. What’s inside: ⚪ Closing the Service Gap: How to address the 12% drop in service market share ⚪ Multi-Agent AI: A deep dive into the engineering powering the next generation of auto tech ⚪ AI ROI: Why 2025 was the inflection point for AI in service ⚪ Events: Where to find Impel at NADA Read the full edition to see how AI captures the opportunities legacy systems miss. 👇

The evolution of service is here. What happens when your outbound AI meets inbound AI? You get the industry’s first complete fixed ops platform — one that connects every customer conversation in a single dashboard. ⚪ Service AI drives personalized outreach and retention. ⚪ Voice AI captures every missed call and turns it into an appointment. Together, they create a unified workflow that fills bays and builds loyalty. No toggling, no missed calls, no silos — just one intelligent platform powering it all. Get ready to fire on all cylinders 👉 https://lnkd.in/gq-SaBfB #AutomotiveAI #FixedOps #VoiceAI #ServiceAI #ImpelAI

Stop Losing Revenue from Missed Calls 40% of dealership service calls go unanswered. That’s lost trust, lost ROs, and lost retention. Voice AI captures every inbound call, transcribes it, and follows up via text to book appointments automatically. Paired with Service AI’s personalized outreach, conversational scheduling, and VIN-specific reminders, you’ll never lose an opportunity again. One solution connects it all.

Service Ops, Supercharged. Fixed ops doesn’t need a tune-up — it needs a transformation. Stop leaking revenue from missed calls and manual follow-up. Impel’s AI Operating System closes the gaps: Service AI fills your schedule with personalized outreach and conversational scheduling, while Voice AI answers every inbound call your team can’t. Everything your customers say — every channel, every moment — unified in one clean dashboard your service advisors will actually love. One platform. Zero blind spots.