EasyVista

AI can build anything instantly. The trick is knowing what to build and why. Now that it’s easy to create a high volume of content, the human touch is key. At the Cannes Lions International Festival of Creativity Webflow CEO Linda Tong told us, “AI is great at taking context and remixing and creating things, but ultimately there’s a core that we’re putting into that. Humans are the generation of that creativity.” Linda leans on her judgment to ensure quality and credits this to her experience in the pre-AI era learning how to research and build taste. “Speed is one component of success. The other is actually having a strong opinion, doing something really strategic and making sure that you’re moving forward with quality.” As AI makes it easier to create more content, what skills do you think matter most? Share in the comments.

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Conversational #AI is moving beyond answering questions. It is increasingly expected to reason, take action, and help resolve employee requests. EasyVista has been included for the first time in The Forrester Wave™: Conversational AI Platforms for Employee Services, Q3 2026, which evaluates 13 significant providers in the market. EasyVista was evaluated for EV Pulse AI, our conversational and agentic AI system integrated with EV Service Manager and the broader EasyVista ITSM platform. An important milestone as we continue building an AI-powered platform for the Office of the CIO. Explore the report. https://lnkd.in/eCHdqKrg/?utm_campaign=DefaultCampaignGroup&utm_source=linkedin&utm_medium=paid&utm_id=602553714&hsa_acc=506307046&hsa_cam=602553714&hsa_grp=907090506&hsa_ad=1632271356&hsa_net=linkedin&hsa_ver=3

For years, ITSM has been treated as a back-office category: necessary, but rarely strategic. That perception is catching up with reality. EasyVista has been recognized in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, evaluated on Ability to Execute and Completeness of Vision. What matters to me is what the report helps IT leaders assess. ITSM has moved well beyond the service desk. The platforms being evaluated today are expected to support a broader operating environment, from core service management to automation, orchestration, data quality and service reporting. For CIOs, that broadens the evaluation criteria. A platform has to support today’s service operations while also fitting the way IT is evolving. EasyVista has spent more than two decades working alongside IT teams as those requirements have changed. Being included in this year’s Magic Quadrant is an important validation of that journey. If you're evaluating ITSM platforms in 2026, the report is a useful place to start. Download the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms. https://hubs.ly/Q04y6ZcJ0

¿Estás valorando una nueva plataforma ITSM? El Gartner® Magic Quadrant™ 2026 te ayuda a entender mejor el mercado, los principales proveedores y hacia dónde está evolucionando.

Stai valutando una nuova piattaforma ITSM? Il Gartner® Magic Quadrant™ 2026 ti aiuta a capire meglio il mercato, i principali vendor e cosa sta cambiando.