Convey

Madison helped Fogo de Chão land a menu rollout five weeks early, pulling forward millions for the business. Madison is an AI teammate. She was onboarded by Fogo via Convey for menu and pricing operations. Fogo changes its menu 4 to 6 times a year, and each time she proofs every menu and group sales package against approved pricing and checks that price changes still follow the brand's rules. She also builds competitive pricing analysis across Fogo's markets, and she tracks menu shipments and lets stores know when something's running late. She genuinely owns Fogo's menu operations. She works for the whole team, too. Restaurant managers email her their pricing questions and hear back right away. She answers about 3/4 on her own and sends the judgment calls to Katherine Valentine, who onboarded her. Kat taught Madison the role herself, and can now trust Madison to handle it completely. In September alone, that added up to about 150 hours of work. This is already pretty cool, but what excites me even more is what comes next. Every question Madison answers and every rollout she runs leaves a record of how the work really happens and where it gets stuck. That gives Michael Breed and the Fogo leadership team data they’ve never had before to manage and improve their business, with Madison as a proactive thought partner to help them do so. Michael and Kat, thank you for trusting Convey with such a critical job! Watch the conversation here:

Hand off deal requests to a Convey teammate. It chases reps for missing fields, checks pricing rules and past deals, and books the order. Book a demo to see how you train an AI teammate to own every deal, from request to booked order, so your team only makes the pricing calls.

Hand off RFPs to a Convey teammate. It builds the media plan, drafts answers from what you’ve approved, and chases experts before the deadline. Book a demo to see how you train an AI teammate to own every RFP, from intake to response, so you answer the bids you used to pass on.

Hand off campaign launches to a Convey teammate. It chases missing creative, builds and QAs the campaign, and confirms it’s live. Book a demo to see how you train an AI teammate to own every launch, from signed order to live, so your team only steps in to approve.

Carolin Bink runs Enterprise Transformation at TripleLift. When we sat down with her for this video, she said something about their AI rollout that stuck with me: “Everybody had a license for Gemini, or Claude, or ChatGPT, but all of those tools, for me, feel like individual improvements. It's lonely.” People got faster at their own work, but whatever they built lived with that one person, with no real oversight across the company. And the shared processes that really move the business still ended up in the engineering queue. Early on at Convey we decided AI teammates should belong to the company, not just to the person who built them. Each one is set up like a new hire, with its own identity and access to only the systems its job needs. Admins decide who can build, change or direct it, and you can see what every teammate is asked to do and by whom. That's a big part of why TripleLift felt comfortable letting every team build. The people closest to a process could train the teammate to own it, and every teammate follows the same company rules. Plus, Carolin could set up specialist teammates where she wants more control, like the one that now makes external decks. Safe to say it's a little less lonely now. Rob Deichert and Carolin, it's been really fun watching this come together. Full story below.

When a seller at TelevisaUnivision needs a programmatic deal set up, they email Geoff — an AI teammate built with Convey. He confirms the details, routes it to ad ops, and sends the deal ID back to sales. A few of them still don't know Geoff isn't a person. Before Geoff, that was a Salesforce request and a wait. Multiply it across a revenue org spanning four ad servers and dozens of SSPs, and the sellers get their week back for calls and meetings.