Conduit

Conduit Operations is live. Fast replies don’t save a review if the repair is slow. Conduit has been answering guests in seconds. But when something broke, the work left Conduit. Someone escalated it, opened a ticket in another system, and followed up by hand. That’s where automation stopped, and where guests waited. Our customers have asked us to fix that for a year. Now when a guest messages about an issue, our agents take it from that first message all the way to a closed ticket. They open the repair, assign it, follow up, and tell the guest when it’s fixed. With built-in AI video inspections from RapidEye, every clean and repair gets checked before the next guest arrives. Your field team just records a quick walkthrough. Join us for a live demo with RapidEye on Oct 27, 9 AM PT. We have a special offer for everyone who attends. Link in the comments.

Today we're launching Conduit Operations. The operators I talk to judge ops by one number: guest reviews. Our agents already handle 100M+ guest conversations, so the next step was the work behind those reviews: the cleans, the repairs, the inspections. Until now, our agents had to connect to other tools to do that work. Breezeway and Jobber were built for field operations before AI. ClickUp, Airtable and Notion are flexible enough to build any setup, but they aren't made for property ops. Neither were built for agents: • Connectors that break and need re-testing every few days • APIs that gate important fields behind a private or paid key • Tasks with no link to the property, the booking or the guest's messages Conduit Operations is flexible enough to fit how your team works, and built for property operations from day one. Agents coordinate the work next to the guest conversation, and RapidEye checks every walkthrough video. Join us live on Oct 27, 9 AM PT. We have a special offer for everyone who attends. Check the comments!

Your devices just got a brain. Today we're launching Conduit Devices: the smart locks, thermostats, and noise sensors across your properties, connected to the same AI agents that handle your guest conversations. Command any device by name. "Unlock Room 450." "Set the Penthouse to 72." One control panel across every unit, with live state on every device. A guest locked out at midnight? The agent that knows the reservation unlocks the door and replies, right in the thread. Every action is a visible tool call, so you always see what it did. And the routine work runs on schedule without anyone asking: cooling paused while a unit sits vacant, a noise check after every checkout, door codes provisioned per reservation. It works with the hardware you already run on: August, Yale, Schlage, Kwikset, ecobee, Minut, and more. See it on your own device list. Link in the comments.

Short-term rental and hotel operators: AI agents may be sending your next booking to a competitor without you knowing it. We built you a free tool to fix this. It's a grader that shows you what they’re saying about your property before the guest decides where to stay. It runs 20 questions guests ask before booking through ChatGPT, Perplexity, Google AI Mode, and Claude. Then it shows you: → Whether your property appears, and who shows up instead → What AI gets wrong, from parking to check-in times → Whether it sends the guest to your direct site or an OTA Your analytics can tell you where a booking came from. They can’t show you the guest who never reached your site. Comment “VISIBILITY” and I’ll send you the free grader.

Everyone is talking about Conduit. And it's no wonder with the time and money it unlocks for hospitality owners.

Elevate the guest experience and automate internal operations across all your systems with Conduit. Learn more at www.conduit.ai