Concentrix Philippines

We’re BACK FOR MORE for YEAR FOUR! 🏆 After three years of getting Great Place To Work® Philippines certified, #ConcentrixPH is still the #BestInBeingGreat for four years straight! Here’s a bold statement that our #GameChangers continue to lead, succeed, and set the speed in the #NewRealities. Congratulations, team! Follow us at Concentrix Philippines for more award-winning insights and initiatives!

AI is changing the customer experience playbook, but the opportunity is bigger than automation alone. The next chapter of CX will be shaped by how organizations combine intelligent technology with empathy, judgment, and human connection. For GCCs, this creates an opportunity to help enterprises redesign journeys, support employees with AI-enabled tools, and deliver customer outcomes with greater speed, consistency, and trust. The most effective model will not be AI versus people. It will be AI and people working together to create better experiences. Follow Concentrix Philippines for more insights on how we are helping shape the future of business, technology, and customer experience. #AI #CustomerExperience #ConcentrixPH Claire Sommereux-Alfonso

Innovation becomes meaningful when it changes how work is designed and how outcomes are delivered. Through Performance Engineering Transformation, or PET, Concentrix Philippines is advancing a more integrated approach to performance, technology, talent, and continuous improvement. The goal is not technology for its own sake. It is to build a stronger operating system for transformation, one that helps teams respond faster, learn continuously, and focus on outcomes that matter. Follow us at Concentrix Philippines for more insights on how we are helping shape the future of business, technology, and customer experience. IT & Business Process Association of the Philippines, Inc. (IBPAP) Larah Diaz-Sta.Maria Hanica Pacis #PET #PerformanceEngineering #Innovation #ConcentrixPH

A new chapter of leadership for Concentrix Philippines. We are proud to announce Claire Sommereux-Alfonso as SVP and Country Leader for Concentrix Philippines! With deep knowledge of our business, our people, our clients, and the Philippine market, Claire takes on this role with a clear mandate to build on our strong foundation and lead the organization into its next chapter. A homegrown Filipino leader with over 2 decades of industry experience starting in the frontlines and much of her senior leadership experience built within the Concentrix organization, Claire’s appointment reflects the strength of local leadership talent within Concentrix and our continued belief in investing in people, growing leaders from within, and creating opportunities for local talent to make an even greater impact. Under Claire’s leadership, Concentrix Philippines will continue advancing its journey in technology, transformation, AI, and higher-value services while strengthening the relationships and partnerships that have contributed to our growth. Please join us in congratulating Claire and follow us at Concentrix Philippines! #Concentrix #ConcentrixPH #Leadership #Philippines #Innovation #Transformation

One message from IIS 2026 deserves to stay in the conversation: Transformation is not about layering new technology onto old ways of working. It requires organizations to rethink operating models, decision-making, accountability, talent, and client engagement so AI can contribute to sustained business value. The real question is not whether a company uses AI. It is whether the company is changing how it works because of it. What part of the operating model is most important for leaders to redesign first? Follow Concentrix Philippines for more insights on how we are helping shape the future of business, technology, and customer experience. #AI #OperatingModel #Transformation #ConcentrixPH Larah Diaz-Sta.Maria

As a student or educator, what’s it like exploring and learning from an AI and technology services leader? The TekiePinoy energy was in full swing at the Concentrix Philippines TekiePinoy Academe-Industry Exchange. Held at Concentrix GBF in Bridgetowne last September 11, 2026, we brought together academe representatives, faculty, administrators, students, and high-potential tech talents for a jampacked day of learning, discovery, and career inspiration from leaders in the Concentrix Technical Products and Services team. Participants also toured the iX360 and saw some of our tech products services in action. Watch our favorite snippets here and follow us at Concentrix Philippines! #ConcentrixPH #GameChangers John Paul Rallos Psalm Louie Lane Fabregas Emily Rose Lizada LOURDES SIBONGA Koji O. Ruth Cerilo Nadine Cziarah Mercado - Delos Reyes Janus Novio Stephanie Ambrosio Alnard Alejandro PagulayanAlnard Alejandro Pagulayan Karen Quinia Adducul Darwin Clark Jacquez Jennifer RojasKaren Quinia Adducul Darwin Clark Jacquez Jennifer Rojas