Capita

Today we’ve launched The AI Catalyst Stack, in a major step towards becoming the first truly AI-enabled business process outsourcer. The AI Catalyst Stack leverages Capita’s operational expertise and hyperscaler partnerships to embed AI in mission-critical services, driving faster transformation, reducing costs, and improving outcomes for citizens and customers. What makes The AI Catalyst Stack unique? It’s a modular architecture that leverages the innovative AI technology of our hyperscaler partners, and is designed to deploy and scale AI safely across regulated environments: ✅Process Observability to create a living digital twin of operations. ✅AI Build & Deployment Platforms for rapid innovation with responsible AI guardrails. ✅Secure Orchestration & Integration across multi-cloud environments. ✅Governed Data Intelligence for real-time insights and smarter decisions. Adolfo Hernandez, CEO of Capita: “With The AI Catalyst Stack, we’re embedding intelligence into the fabric of how we serve society - safely, repeatably, and at scale. This positions Capita as the first BPO where AI doesn’t just support work, it does the work, freeing people to focus on empathy, creativity, and governance”. Read the full press release 👇 #AgenticAI #MachineLearning #AIArchitecture #BPO #CreatingBetter

Get the low down on the Capita AI Catalyst Stack in 60 seconds from our Chief AI and Product Officer Sameer Vuyyuru 👇 In this short video Sameer explains how we are bringing together best-in-class technology from our hyperscaler partners to build a human-powered agentic AI Stack. Our Stack will enable us to take our most complex processes and simplify them scale them for our clients, ultimately creating better outcomes for customers and citizens in the form of enhanced experiences and quicker access to services. #AgenticAI #AIArchitecture #BPO #CreatingBetter

We are Capita, Powered by people. Enabled by technology. Driven by data. Focused on creating better outcomes. Follow us to see how we’re making a difference. #CreatingBetter

We are Capita, Powered by people. Enabled by technology. Driven by data. Focused on creating better outcomes. Follow us to see how we’re making a difference. #CreatingBetter

Overcome data sharing technical and cultural barriers with secure, timely exchange across agencies to identify risks early and prevent public harm.