Aurelian

For telecommunicators, the expectations have always been high. On December 16, we’re revealing something built to help you meet them with greater ease and confidence. Register here: https://lnkd.in/eHWYbwhH

A new way to support the telecommunicators on the frontlines of public safety. See the solution live, December 16th https://lnkd.in/eTxppsbS

🚨 3 out of 4 PSAP calls aren’t emergencies. Now there’s a way to deflect and resolve them before they ever hit your lines. Join us on Oct 14 to see Web Chat with Ava in action and hear from Barbara Loveless (Hamilton County 9-1-1, TN) on how it’s already helping her community. Register: https://lnkd.in/e25dzGzN

📵Your community shouldn’t have to call for every question. With Web Chat with Ava, residents can file non-emergency reports, get routed to the right department, or find answers instantly, without tying up dispatch. 📅 Live Webinar · Oct 14, 12PM ET 🎤 Featuring Barbara Loveless, Hamilton County 9-1-1 👉 Save your spot today: https://lnkd.in/e25dzGzN

On October 30, the Wisconsin Public Safety Symposium brings together leaders from Dane County 911, Waukesha County, Lincoln PD, and more for a day of peer-to-peer learning in Madison. 📅 Free to attend for public safety · 🍴 Breakfast & lunch included 👉 Register today https://lnkd.in/gRx_3YRh

PSAPs across the country are stretched thin due to staffing shortages and burnout. And while the challenges are complex, some solutions are simple: Start by removing what shouldn’t be in dispatch in the first place. Calls like: “I need a copy of my police report.” “Can someone tell me where my car was towed?” “It happened last year… maybe October?” These aren’t emergencies, but they still land in dispatch. They interrupt critical work. They pile up. They wear people down. See how offloading non-emergency calls is helping 911 centers cut out the noise and focus on true emergencies.