Andersen USA

More Salesforce tickets? Hiring more agents won't fix the system. More tickets. More agents hired. Same bottlenecks. As support volume grows, the instinct is to scale headcount. But the real issue often isn't capacity - it's fragmentation inside Salesforce Service Cloud: disconnected workflows, manual steps, and processes that don't scale with the team. Andersen is hosting a free webinar, From Fragmented Salesforce Operations to Autonomous CX, to show how Agentforce helps fix the system itself not just add more hands to it. 📅 August 27, 2026 | 17:00 CET | 16:00 BST | 19:00 GMT+4 | 10:00 CDT 💻 Online | Free 🎤 Speakers: Nick Zenko, Salesforce Development Director at Andersen Dzmitry Kazei, Salesforce Engineer at Andersen Anastasiya Saukova, Project Manager at Andersen We'll walk through where Service Cloud automation stops working, which processes are realistic candidates for Agentforce, and how to add it without rebuilding your entire Salesforce setup. 👉 Register now: https://lnkd.in/eNMYHkQG #Salesforce #Agentforce #ServiceCloud #CustomerSupport #CX

Most teams use AI to write code faster. That's the cheapest part of software delivery. See the phase-by-phase breakdown of where AI compounds value — and where it adds cost instead. 👉 Register free: https://lnkd.in/eBgCCHqk 📅 August 12 | 17:00 CET | 16:00 BST | 10:00 CDT

𝗔𝗻𝗱𝗲𝗿𝘀𝗲𝗻 𝗶𝘀 𝗵𝗼𝘀𝘁𝗶𝗻𝗴 𝗮 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗔𝗜 𝗽𝗮𝗻𝗲𝗹 𝗶𝗻 𝗗𝗮𝗹𝗹𝗮𝘀. We'll talk about when clinicians should trust an AI tool and when to override it, how bias comes from people and not only from data, and what went wrong in real cases of AI in healthcare. We'll also look at which clinical and administrative tasks AI can actually take on. · Alena Burdzialouskaya, Director of Healthcare Technologies · Matthew Maale, Co-founder and CEO of MicoCalo · LaMont Wheat, Executive AI Orientation & Pre-Delegation Literacy Advisor · Aadhithya Ramesh, Founder & Chief Product Officer at NeuroLog Life Foundation · Viv B., AI Governance Strategist Panel, open roundtables and networking afterwards. Everyone gets a certificate of participation. 📅November 12, 2026, 3:30 PM CT Dallas, TX

‼️ Save your spot On November 12 in Dallas, our team and healthcare and AI leaders will discuss: 🔹 ceremonial vs. meaningful human oversight 🔹 how to keep patient trust when AI systems fail 🔹 who remains accountable as AI takes on more decisions Hosted by #Andersen, in person, for healthcare and technology leaders in DFW. 📅 November 12, 3:30 PM CST 📍 Dallas, TX 👉 Save your seat: https://lnkd.in/gz7YQyRt #HealthcareAI #AIGovernance #HealthIT #Dallas

𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗔𝗜 𝗶𝘀 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀. 𝗜𝘀 “𝗵𝘂𝗺𝗮𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗹𝗼𝗼𝗽” 𝘀𝘁𝗶𝗹𝗹 𝗲𝗻𝗼𝘂𝗴𝗵? Andersen is hosting “Beyond the Algorithm: Understanding Human Behavior in Healthcare” in Dallas, a moderated panel with healthcare and AI leaders, followed by open roundtable conversations. The more capable AI becomes, the more valuable human judgment gets. We’ll discuss: ✔️ Ceremonial vs. meaningful human oversight ✔️ Bias as a human behavior problem, not only a data problem ✔️ When to trust the tool, when to question it, and when to override it ✔️ What clinicians and leaders need to learn next Speakers include: Viv B. - AI Governance Strategist, Matthew Maale - Co-founder and CEO, MicoCalo, LaMont Wheat - Founder & Executive Advisor, UHMUM, Aadhithya Ramesh - Founder & Chief Product Officer, NeuroLog Life Foundation, Alena Burdzialouskaya - Director of Healthcare Technologies, Andersen. 📍 Dallas, Texas November 12 | 3:30 PM CT Register here: https://lnkd.in/d9a4hnxB See you in Dallas! #HealthcareAI #AIEthics #AIGovernance #HealthIT #Dallas #Healthcare

Healthcare AI is getting more autonomous. Who keeps the human in the room? After 5+ years in healthcare IT, I keep hearing the same answer: “we have a human in the loop.” But is that oversight, or a signature on a decision no one had time to question? On November 12 in Dallas, Andersen is hosting Beyond the Algorithm: Understanding Human Behaviour in Healthcare. I’ll be on the panel, and we’ll talk about: 🔹 ceremonial vs. meaningful human oversight 🔹 bias as a human behaviour problem, not only a data problem 🔹 when to trust the tool, when to question it, and when to override it 📅 November 12, 3:30 PM CST 📍 Dallas, TX If you work in healthcare or health IT in DFW, I’d love to see you there! 🔗 Register https://lnkd.in/eFyCAATs #HealthcareAI #AIGovernance #HealthIT #Dallas