AIA Shared Services

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At AIA Shared Services, we strive for every role to be meaningful - including internships that give young talents the chance to learn, grow, and make an impact. For Iqbal Hakim, who graduated with a Bachelor of Communication (Honours) in Integrated Marketing Communication from the Kuala Lumpur University of Science and Technology, his internship experience has been both enriching and inspiring. “When I was scrolling through LinkedIn looking for job openings, I saw that AIA Shared Services (OSS) was offering an internship in Corporate Communications,” he shared. “I got excited because the number of people in the office is huge, and being in a communicator role made me want to join OSS. There are various job scope opportunities to explore, which is a big plus for an internship.” Since joining, Iqbal has taken on a variety of tasks that helped him better understand how internal communication works in a large organisation. “The team is very welcoming and supportive. During my time here, I’ve had the chance to help design posters, assist in planning events, and contribute to various engagement campaigns – all of which gave me a better understanding of how communication helps connect employees and shape the work culture. It’s been a great balance of learning, teamwork, and hands-on experience. I’ve grown more confident as a communicator and in my creative skills, and I truly appreciate the guidance and encouragement from my colleagues.” Reflecting on what sets AIA Shared Services apart, Iqbal shared, “What makes OSS stand out from other companies is its strong emphasis on people. OSS fosters a collaborative work culture where employees are encouraged to grow, innovate, and share ideas across departments. I’ve got to thank our General Manager, Darryl, for implementing this culture of always looking out for one another.” As Iqbal wraps up his internship journey with us, we wish him all the best in his future endeavours and look forward to seeing him continue to grow and thrive in his career. #AIASharedServices #PeopleofAIA #AIABelieveinBetter #InternSpotlight #CorporateCommunications

At AIA Shared Services, we believe growth starts from within. Through RISE: Real Impact Starts Everywhere — our employees learned more about internal career opportunities and team growth, gained insights into how referrals build stronger teams, and connected around a shared commitment to building healthier, longer, better lives. ✨ By fostering continuous learning and empowering employees to grow and refer, we’re not only unlocking individual potential, but also creating collective impact for the future of AIA Shared Services. 🚀 #AIASharedServices #AIABelieveinBetter #RISE #RealImpactStartsEverywhere

At AIA Shared Services, we believe internships are more than just work experience - they’re opportunities to discover potential and shape future careers. In our new Intern Spotlight series, we’re highlighting those journeys. Meet Kyra Naelyssa, an Accounting student at Universiti Kebangsaan Malaysia (UKM), who shares why she chose to begin her career journey with AIA Shared Services: “I chose AIA Shared Services because I wanted to gain exposure in a multinational environment where I can develop both technical accounting knowledge and professional skills. I was also attracted to the structured learning opportunities and supportive culture that AIA offers to interns.” For Kyra, what makes AIA Shared Services stand out is its “strong reputation in the industry, its diverse and inclusive workplace culture, and the way it emphasises continuous learning and growth.” She adds that the “focus on innovation and use of technology also makes it unique compared to many other companies.” Reflecting on her internship so far, Kyra describes it as both enriching and memorable: “I have learned a lot through hands-on tasks such as clearing, reconciliation and booking. I also had the chance to improve my soft skills like teamwork and communication. I enjoyed joining activities such as movie night with my department, playing badminton with my colleagues, and even experiencing a fire drill practice. I’m also excited to take part in more upcoming activities and continue gaining new experiences here.” At AIA Shared Services, we’re proud to provide an environment where interns like Kyra can learn, grow personally and professionally, and feel supported every step of the way. #AIASharedServices #PeopleofAIA #AIABelieveinBetter #InternSpotlight

Many may think AIA Shared Services sells insurance, but what we truly do goes far beyond that. We’re the people behind the scenes ensuring every policy, claim and customer experience runs seamlessly across AIA markets. Swipe through to discover how our teams bring AIA’s purpose to life by enabling smoother operations and better outcomes for our customers. #AIASharedServices #PeopleofAIA #AIABelieveinBetter

Mental health is at the heart of meaningful growth. Over a cup of teh tarik, our General Manager, Darryl Neff Jr, shared how taking care of our wellbeing helps us stay grounded, connected, and ready to face challenges with clarity and strength. Our monthly Teh Tarik sessions are more than just a casual catch-up - they’re a chance to slow down, reflect, and have an open, direct conversation with our GM. It’s a space where we can go beyond work, share perspectives, and connect on what truly matters - reminding us that growth isn’t just about achieving more, but about supporting one another and finding balance along the way. 🌟 #AIASharedServices #AIABelieveInBetter #LifeatAIA #MentalHealth #TehTarikwithDarryl #Wellbeing